Orders placed on the website at present will be dispatched on our reopening TBC.
Orders placed on the website at present will be dispatched on our reopening TBC.
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Delivery

Due to size and weight, most mats and tiles are sent through Tuffnells Express on a next day service. Tuffnells aim to deliver all items the next working day and will attempt to deliver only once. Any further delivery attempts will cost 50% of the original P&P fee which will be charged to your original payment card.
          
Tuffnells will make all reasonable efforts to ensure that delivery succeeds the first time including delivering to your neighbour or leaving in a safe place. If you think you may be away, please notify us of the best day for delivery when you place the order by leaving a note at checkout. This could include details of your preferred neighbour or a safe place

Please ensure that your order contains your mobile or landline number so that the courier can contact you if there are any issues with delivery 

TUFFNELLS TRACKING          
To track your Tuffnells parcel, visit http://www.tuffnells.co.uk/proof-of-delivery/ and enter:           
Account Number:                  1489343           
Your Consignment Number: SF0000           
Your Postcode:                      AB12 CDE
           

SMALLER MATS AND TILES WILL BE SENT VIA ROYAL MAIL 48 or PARCELFORC 48 SERVICE.